Chopping-edge laboratory providers and dietary merchandise firm is in search of a extremely-motivated particular person to hitch our workforce as Client Services Manager. The perfect candidate will possess wonderful written and verbal communication expertise, robust consideration to element, the power to satisfy deadlines, a excessive-power, constructive angle, and a robust want to assist others.
Key duties and obligations embrace:
- Present excellent service to all shoppers and companions by way of a number of channels of communication
- Supervise Client Services division to make sure that all duties are accomplished on time and in accordance with established procedures
- Monitor and consider established procedures and supply senior administration with suggestions for enchancment
- Decide work procedures and expedite workflow
- Present coaching, teaching, and help for members of the Client Services division
- Handle a number of tasks concurrently, and successfully talk progress to members of senior administration.
- Abiding by and implementing all firm insurance policies
- Cross-coaching and offering help to different departments
- Particular reviews and tasks
Necessities for fulfillment on this position embrace:
- A minimal of 1-three years’ in administration or management roles, ideally in a name middle or associated setting
- Persistently up-beat angle
- Skilled e-mail and phone etiquette
- Robust oral/written communication expertise and a spotlight to element
- Robust drawback fixing expertise and works properly beneath strain
- Battle decision expertise required
- Intermediate proficiency with Microsoft Home windows in addition to widespread software program purposes, together with MS Workplace (Phrase, Excel, Outlook)
- QuickBooks expertise a should
- Expertise in e-commerce a plus
- Wonderful attendance and reliability a should
- Means to carry as much as forty kilos
candidates, please reply with a replica of your resume.
Wage commensurate with expertise.
Job Sort: Full-time
- Quickbooks: 1 yr
- Administration and Management: 1 yr
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